Why You Need HVAC Surge Protectors

Why You Need HVAC Surge Protectors

You plug your computer into a surge protector, but did you know your HVAC unit needs one, too?.

Small electrical surges happen all the time, and most often you won’t even know that it’s happening. They are generally not dangerous, nor do they always mean something is wrong with your wiring. However, repeated surges through certain appliances and electronics can cause them to fail faster.

If you have a home computer or laptop, you probably plug it into a surge protector. We all know that computers cannot handle electrical surges. But most people don’t think about the fact that these surges affect all of the appliances in your home, especially smart appliances.

Your air conditioner is the most expensive appliance in your home to repair or replace. It is important to keep it well-maintained and running smoothly. If you don’t protect your unit from surges, it could also become damaged and need to be replaced.

There are some basics about power surges and HVAC systems that you should know. This information will help you see why you should have an HVAC surge protector installed.

Causes of Power Surges

A power surge is a high amp, low duration fluctuation in electrical power. Power surges are equally likely to be internal or external. Most undetectable small power surges are caused by internal sources. Larger power surges are usually caused by external sources.

Internal power surges may be caused by:

  • Faulty wiring
  • Faulty circuit breaker box
  • Faulty appliances

External power surges could be caused by:

  • Lightening
  • Blown transformers
  • Downed power lines
  • Other electrical service issues

Some areas that have greatly increased their population in the last 20 years are finding that their electrical grid is outdated and providing low quality service. Especially now, with everyone staying at home, everyone is using more electricity and urther burdening the utility service. When summer hits and everyone turns on their ACs, brownouts and outages may be frequent.

No matter what the power surge is caused by, every single one has an impact on all of the appliances in your home, including your air conditioner.

There are many things that you can do to prevent power surges from occurring in your home. There are also some things you can do to protect your air conditioner during these surges. Here are some surge prevention tips:

  1. Turn off your air conditioner at the thermostat when there is a lightning storm.
  2. Unplug high amp appliances when not in use.
  3. Get your electrical system inspected by an electrician, and upgrade wiring if needed.
  4. Invest in volt surge protectors for major appliances like your HVAC system.

You should always take preventative measures during any storm that could produce lightning, downed power lines, or blown transformers. Unplug and turn off unnecessary appliances and electronics so that if a surge happens, you don’t have thousands of dollars of repairs and replacements for your home.

How Surge Protectors Work

Surge protectors divert excess electricity away from the device or appliance and into the electrical outlets grounding wire. It does this by using a metal oxide varistor, or MOV. This is made up of oxide sandwiched between semi-conductors. When the voltage is correct, the MOV does nothing. If the voltage gets too high or spikes, the MOV pulls the current into the grounding wire. The MOV can do this without shutting down your AC unit.

How Power Surges Affect Your HVAC System

Power surges, no matter how minor, have a lasting effect on your air conditioner. It may not be apparent at first, but repeated power surges can wear down the compressor of your AC unit. A severe power surge, such as from lightning, might be enough to require a complete replacement of your HVAC system.
Power surges can damage your AC by:

  • Overloading and damaging the capacitor (the part that harnesses electricity and pulls it into the unit)
  • Frying out the circuit board (this is basically the brains of your air conditioner)
  • Shorting out the compressor (this part circulates and provides energy to the refrigerant)

Often small surges intermittently overload the capacitor or short out the circuit board, without you realizing that damage is occurring. Unfortunately, by the time your air conditioner quits working extensive damage may have been done. These air conditioner repairs can become costly.

Such power surges can also be very dangerous. If a power surge creates an arc of electricity around the appliance, generating heat and potentially causing a serious fire. If you notice major power surges you should contact a technician right away.

What Surge Protection Does

Surge protection is recommended for your most expensive appliances, such as HVAC units and computers. You can even get a surge protector that protects your whole home at once, but these do little to protect against internal surges. Most people use surge protectors to protect their computer and electronics, but many do not know how they work.

Surge protectors do not actually prevent power surges. Instead, they are designed to protect your devices from these surges by being a pass-through for electricity from the source to the device or devices plugged into the outlet. When a surge occurs, the surge protector sends the excess energy to the outlet’s grounding wire, preventing it from providing too much electricity to the appliance.

Surge protectors for air conditioners work the same way, even though they don’t really plug into an outlet. The wiring to your air conditioner still has a grounding wire that can be utilized by the surge protector to prevent damage to your HVAC system.

Benefits of HVAC Surge Protection

HVAC surge protection is the best way to keep your AC running smoothly for as long as possible. The average air conditioner lasts about 12 to 17 years. However, if you have significant power surges or frequent surges, your AC could break down much sooner. Power surges don’t discriminate between new and older HVAC systems.

Here is a breakdown of how a surge protector can save you money and frustration.

  • Homeowners insurance does not cover appliance repair or replacement.
  • If you have a home warranty that covers your appliances, it probably won’t cover damage from power surges.
  • For many homeowners, the air conditioner is the most expensive appliance in the home, and surge protectors extend the life of your unit.
  • Surge protectors protect your HVAC system from lightning up to ½ mile away.

Another benefit of HVAC surge protection is that it decreases downtime of your air conditioner. This summer will be more taxing on your local electrical service than previous years. It is best to prepare in advance for surges and outages.

Investing in an HVAC Surge Protector

If you want to prolong the life of your air conditioner, as well as increase your home’s safety, you should have an HVAC surge protector installed before warmer weather comes. Contact an HVAC professional for assistance in choosing the right device.

Be prepared to invest in your HVAC surge protector. You can find “surge protectors” for as little as $10 to $50, but they won’t contain MOVs. If you happen to find one in the $100 to $300 range, it may have MOVs but they will be of lower quality. It could increase the likelihood of expensive AC repairs. In order to get an effective HVAC surge protector, you will be looking at spending at least $550, likely more.

Installing an HVAC Surge Protection Device

The installation of an HVAC protection device is fairly straightforward, and it doesn’t take much time if you know what you’re doing. However, if you don’t have training in HVAC systems, you should leave such HVAC upgrades to the professionals. The additional labor costs are much cheaper than potentially expensive repairs or replacement due to poor installation.

The surge protector will be installed at either the main breaker panel or at the service disconnect for the HVAC unit. For most systems, installing at the service disconnect is the most effective for protecting your air conditioner specifically.

Why You Should Act Now

With stay-at-home orders, everyone is spending more time at home, using more and more electricity. When everyone turns on their AC in the next month or so, it’s going to put a severe burden on electrical service. This can cause more power surges than usual. Preparing ahead by installing an effective HVAC surge protector is important for preventing downtime of your air conditioner.

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Ron Reed
Ron Reed
Very good customer service. Phone calls always answered andrepairman showed up on time and was very helpful. Would not hesitate to recommend to anyone.
valerie mendelson
valerie mendelson
Pricey but worth it , Greg is a very professional guy and knows his job
Richard Henry
Richard Henry
Air Professionals installed my central AC system 13 years ago and they do my annual maintenance. They return phone calls, they are prompt, they are experts and very professional.... in short, they do a great job and I would highly recommend them for any AC/heating/HVAC needs!
Antonius Bittmann
Antonius Bittmann
Great service at a reasonable price.
Jack Sharp
Jack Sharp
Sean Ruffing arranged for an expedited replacement of our failed A/C unit during last week's heat wave. Chris and Alex performed the installation quickly and professionally.
Paul Lorefice
Paul Lorefice
Mechanic was very professional and courteous. Repair was made quickly.Office was very courteous too.
Shankar Iyer
Shankar Iyer
My AC was not cooling well. Prompt and efficient scheduling process and the technician was very professional and very knowledgeable. Overall great experience!!!
Seamus Dolan
Seamus Dolan
Ryan was undoubtedly the best tech I’ve had at any property. He was incredibly thorough, explained everything in detail, and answered some questions I had about upgrading my system in the future.
Ed Saultz
Ed Saultz
We are very, very pleased we chose Air Professionals to install our central air conditioning. The representative, Sean, that came out was professional and explained thoroughly the equipment and the installation process. He also kept us informed every step of the way. Our system was installed in a very timely manner by a very professional and courteous crew. They cleaned up extremely well. The price was very competitive as well. All in all an excellent experience and we highly recommend Air Professionals!
Kamal Singh
Kamal Singh
Being a first time home owner can be stressful, and finding a trusted professional to service my HVAC was tedious. I came across Air Professionals through a referral, I’m glad to say that all of my needs were handled within one phone call. They sent out 2 very skilled technicians within 24 hours to complete the maintenance service. I am quite impressed at how quickly the service was completed. I’ll always have Air Professionals on speed dial!
Natalie Sims
Natalie Sims
Everyone I met or spoke to went out of their way to be helpful as well as extremly courteous and a pleasure to deal with. I am very happy with my Carrier mini split air conditioner.
Fern DiMeglio
Fern DiMeglio
My first experience with Air Professionals began with Nick, whom scheduled the service visit and numerous calls. Eric was the first service person to diagnose the problem. Corinne then emailed me with updates. Greg was here today to install the new parts. The entire experience; from start to finish, was a pleasant experience with competence all of the time. Thanks so much
Jack N
Jack N
Outstanding excellent annual service from Greg. Patiently answered all my questions and explained all he did
Finola Lynch
Finola Lynch
Very pleased with the care that was taken in A/C maintenance...thank you Air Professionals.
Sue Chirichello
Sue Chirichello
Came right away even though I was a new customer during a heat wave . Service was excellent and professional.
Ron Tonge
Ron Tonge
I am in complete agreement with the other people who have posted 5 star reviews of Air Professionals. I could not be more pleased with the support and service from this company. Going into a seasonal service call, I knew that one of the compressors was not cooling properly. The seasonal service call tech confirmed that there was an issue. Air Professionals proactively reached out to me schedule a more detailed review by a senior tech. That tech confirmed my thoughts that while it might have been possible to get the 16 year old system to limp along another year, it would not be advisable for many reasons. I contacted Tiffany in the office and ask her to schedule a call with a sales project manager to discuss a new AC system. Knowing that we had upcoming house guests, she was able to schedule that call for the same day, a Friday. Sean professionally explained my options and, once I decided, he was able to get an installation scheduled for the following Monday.In an age where we all see less than stellar customer service, it is rare to see a business like Air Professionals where great customer service seems to permeate the entire business. Every single person with whom we interacted was friendly and professional in dealing with us. The responsiveness was tremendous. The explanations as to what was needed (including requesting that I trim back a couple of bushes to improve access) was thorough and complete. The workmanship was first class. The follow-up was outstanding. We highly recommend Air Professionals.
Dan Ton
Dan Ton
Davis came and serviced my two Carrier HVAC units today. He was here when he said he would be, serviced both units, and went over the results with me. In my opinion, he did a great job. He found a part that was operating, but not operating correctly. He ordered a new part, under warrantee, it will be installed next week. He was here for about 2 hours checking the units out. Nice, polite, professional guy. He is a credit to Air Professionals.10/18/2019 Drew came and serviced my two Carrier units, and as usual, he was as courteous and professional as they come. The units checked out ok, he did fix and issue I was having and all is well. Air Professionals are what the name implies. Professional. Thanks for a great job, again.10/16/2020 Kemp serviced my units and did an excellent job as usual.Our units check out ok and I believe that is because I have them looked at twice a year by Air Professionals. I've never had an issue with them or their technicians.6/17/2024 Nick did the maintenance on our two systems. Did a excellent job. Very nice and pleasant professional. Was here on time, did his job and an hour later he was done.
Terry Nusser
Terry Nusser
Use Air Professionals for heating and a/c. Very good service and knowledge of my equipment. This time the tech determined my humidifier had been turned off and not working. Good find.
Gerald Griffin
Gerald Griffin
Was in need of immediate assistance with my AC. The technician (Antonio) arrived early and got to work with determining the problem. Sadly the unit (28 years old) was not worth repairing as the compressor was shot. An sales engineer was called and arrived within minutes of request. He did an evaluation of my needs and priced out a new unit within an hour. A new system will be installed shortly.Please note that this all occurred on one of the hottest days of the year. The prompt, professional service was a breath of fresh air as compared to the runarounds I received from any of their competitors.If you are looking for old school service and quick response times to your needs, call Air Professionals.Update; August 9, 2023Had a nasty odor (fishy) coming from the vents of my newly installed AC/Heat Pump unit. Called with my concerns and a tech visit was immediately scheduled. Helmi Feizi arrived to investigate the incident. The problem originally occurred when we shut the unit down so windows could be opened on a cool day. When the unit was turned back on, the smell happened. I thought it might be a condensation line clog. Helmi spent quite some time checking everything out and we couldn’t repeat the problem. Nothing was discovered that may have been the cause. But Air Professionals took my concern seriously and had a service ticket on their schedule promptly.I wonder just how many cumulative years exist if all of the years of service were added up of the people in the field. These people really know their stuff. Like I said before. It’s the people that make a company great. Air Professionals is great.Jerry Griffin
Philip Valese
Philip Valese
Hilmi is professional and knowledgeable. He provides clear explanations of the work performed in addition to any testing or troubleshooting.
Bobbie Schneider
Bobbie Schneider
Anthony came within the stated timeframe, was professional, reviewed what he had done and what I should plan for the fall. Asked if I had any questions before he left. "A" plus for the entire service call.
Lauren Wright
Lauren Wright
Nick was outstanding in both his service and professional approach. He was very responsive to me when I needed his assistance. Thank you very much !
Rusty Johnson
Rusty Johnson
Greg L of Air Professionals diagnosed the problem with my AC unit and repaired on the spot. Very professional. I will use Air Professionals in the future to maintain my Heating and Cooling system.
Teri Malone
Teri Malone
Collin was very thorough! And I barely knew he was here!
Robert Natuk
Robert Natuk
Technicians are knowledgeable, friendly, and reliable. They keep you informed as to when they will arrive, and let you know of issues they may find. We have used Air Professionals for almost 2 decades and are very pleased with their service.
Herb Bohler
Herb Bohler
Greg was on time, thorough, and professional (as all technicians have been). From the friendly voice on the phone to excellent service, AirPro will always get my heating and cooling business.
singinjohnny
singinjohnny
Greg, our service representative is always considerate and great to work with. He did a fine job, as he always does, in maintaining our ductless HVAC system.
Pamela Spain
Pamela Spain
I cannot say enough good things about this company. My AC broke this past Friday ~ Memorial Day Weekend! AIR sent Helmi within a few hours to look at the system to see if it could be fixed. It could not (it was over 20 years old) and within a few hours Sean came to discuss our options and designed a system that would be best for us. He was here for 3 hours going over all the details. He could not have been nicer and was patient and explained all. We got the paperwork done that night and as of this morning we are good to go to have the AC replaced in our home. As everyone knows, having your AC break at the start of the summer is not fun ~ but Sean was awesome and made the experience as good as it could be! I highly recommend Sean and this company!!
Scott x
Scott x
The most amazing people -Tiffany & Seanwent way out of their way to spend time to make me smarter - with nothing in it for themjust to do the right thingTrust them above all else
sunday bradlee
sunday bradlee
Hilmi is polite, professional and knowledgable. I have found this company always provides excellent service.
Mark Keller
Mark Keller
Nicholas was just AWESOME !!!! Very knowledgeable and answered every question I had (and I had a LOT). Great experience with Air Professionals and will always be using them for my HVAC needs.
Jason Ganovsky
Jason Ganovsky
So grateful for Sean and the crew at Air Professionals! It's invaluable these days to find a source of honest, impartial advice. If you have a chance to work with them, take it!
Daniel Ang
Daniel Ang
HIlmi is very patient and detail oriented. Thanks.
Lawrence Schwartz
Lawrence Schwartz
We couldn't be more pleased with the entire process of ordering through installing our replacement Carrier a/c system. From the owner to the project manager to the installation crew and office staff - all provided courteous, knowledgeable, and professional service while taking the time to answer many questions. Fairly priced, highly recommended!
Melissa Davis
Melissa Davis
Greg was fantastic. He went above and beyond and was a great communicator.
Margaret Dailey
Margaret Dailey
Anthony Dileo arrived on time and was quite professional. He did the maintenance on my A/C in a timely manner and asked if I had questions or concerns. He was very polite.
Chad Farer
Chad Farer
Great service, on time and always do a complete job. They also are great at answering all questions asked !!! Would direct anyone to this company to anyone who asks about this type of work !!I would like to add that your tech picked up the smell of gas outside. Turns out there was a small leak which is now corrected !
Henry Miller
Henry Miller
Brian was very professional and helpful as he performed annual preventative maintenance on our AC units. Highly competent and made his evaluation relatable to someone who is not trained in this industry. I highly recommend this company.
Lindsay Licwinko
Lindsay Licwinko
Always on time, always friendly and always professional. I use them for all of my HVAC repairs and servicing and I always refer them to friends and family.
Deborah Labbadia
Deborah Labbadia
Greg came for a “no AC” problem for my tenant within an hour of my calling. He quickly found the issue, fixed it and then looked at everything just to be sure there were no other big issues. Really appreciate the prompt and professional service. Highly recommend!
Jane Beale
Jane Beale
Everything good!
Elliot Stetson
Elliot Stetson
Greg was the technician who did the Air Conditioner maintenance and went above and beyond the basics. He did an excellent job, meticulous and careful. Air Professionals put my existing unit in and have been excellent in their follow up service. No one regret.
Karen Hoff
Karen Hoff
On time, efficient, took care of our concerns
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Ron Reed
Ron Reed
Very good customer service. Phone calls always answered andrepairman showed up on time and was very helpful. Would not hesitate to recommend to anyone.
valerie mendelson
valerie mendelson
Pricey but worth it , Greg is a very professional guy and knows his job
Richard Henry
Richard Henry
Air Professionals installed my central AC system 13 years ago and they do my annual maintenance. They return phone calls, they are prompt, they are experts and very professional.... in short, they do a great job and I would highly recommend them for any AC/heating/HVAC needs!
Antonius Bittmann
Antonius Bittmann
Great service at a reasonable price.
Jack Sharp
Jack Sharp
Sean Ruffing arranged for an expedited replacement of our failed A/C unit during last week's heat wave. Chris and Alex performed the installation quickly and professionally.
Paul Lorefice
Paul Lorefice
Mechanic was very professional and courteous. Repair was made quickly.Office was very courteous too.
Shankar Iyer
Shankar Iyer
My AC was not cooling well. Prompt and efficient scheduling process and the technician was very professional and very knowledgeable. Overall great experience!!!
Seamus Dolan
Seamus Dolan
Ryan was undoubtedly the best tech I’ve had at any property. He was incredibly thorough, explained everything in detail, and answered some questions I had about upgrading my system in the future.
Ed Saultz
Ed Saultz
We are very, very pleased we chose Air Professionals to install our central air conditioning. The representative, Sean, that came out was professional and explained thoroughly the equipment and the installation process. He also kept us informed every step of the way. Our system was installed in a very timely manner by a very professional and courteous crew. They cleaned up extremely well. The price was very competitive as well. All in all an excellent experience and we highly recommend Air Professionals!
Kamal Singh
Kamal Singh
Being a first time home owner can be stressful, and finding a trusted professional to service my HVAC was tedious. I came across Air Professionals through a referral, I’m glad to say that all of my needs were handled within one phone call. They sent out 2 very skilled technicians within 24 hours to complete the maintenance service. I am quite impressed at how quickly the service was completed. I’ll always have Air Professionals on speed dial!
Natalie Sims
Natalie Sims
Everyone I met or spoke to went out of their way to be helpful as well as extremly courteous and a pleasure to deal with. I am very happy with my Carrier mini split air conditioner.
Fern DiMeglio
Fern DiMeglio
My first experience with Air Professionals began with Nick, whom scheduled the service visit and numerous calls. Eric was the first service person to diagnose the problem. Corinne then emailed me with updates. Greg was here today to install the new parts. The entire experience; from start to finish, was a pleasant experience with competence all of the time. Thanks so much
Jack N
Jack N
Outstanding excellent annual service from Greg. Patiently answered all my questions and explained all he did
Finola Lynch
Finola Lynch
Very pleased with the care that was taken in A/C maintenance...thank you Air Professionals.
Sue Chirichello
Sue Chirichello
Came right away even though I was a new customer during a heat wave . Service was excellent and professional.
Ron Tonge
Ron Tonge
I am in complete agreement with the other people who have posted 5 star reviews of Air Professionals. I could not be more pleased with the support and service from this company. Going into a seasonal service call, I knew that one of the compressors was not cooling properly. The seasonal service call tech confirmed that there was an issue. Air Professionals proactively reached out to me schedule a more detailed review by a senior tech. That tech confirmed my thoughts that while it might have been possible to get the 16 year old system to limp along another year, it would not be advisable for many reasons. I contacted Tiffany in the office and ask her to schedule a call with a sales project manager to discuss a new AC system. Knowing that we had upcoming house guests, she was able to schedule that call for the same day, a Friday. Sean professionally explained my options and, once I decided, he was able to get an installation scheduled for the following Monday.In an age where we all see less than stellar customer service, it is rare to see a business like Air Professionals where great customer service seems to permeate the entire business. Every single person with whom we interacted was friendly and professional in dealing with us. The responsiveness was tremendous. The explanations as to what was needed (including requesting that I trim back a couple of bushes to improve access) was thorough and complete. The workmanship was first class. The follow-up was outstanding. We highly recommend Air Professionals.
Dan Ton
Dan Ton
Davis came and serviced my two Carrier HVAC units today. He was here when he said he would be, serviced both units, and went over the results with me. In my opinion, he did a great job. He found a part that was operating, but not operating correctly. He ordered a new part, under warrantee, it will be installed next week. He was here for about 2 hours checking the units out. Nice, polite, professional guy. He is a credit to Air Professionals.10/18/2019 Drew came and serviced my two Carrier units, and as usual, he was as courteous and professional as they come. The units checked out ok, he did fix and issue I was having and all is well. Air Professionals are what the name implies. Professional. Thanks for a great job, again.10/16/2020 Kemp serviced my units and did an excellent job as usual.Our units check out ok and I believe that is because I have them looked at twice a year by Air Professionals. I've never had an issue with them or their technicians.6/17/2024 Nick did the maintenance on our two systems. Did a excellent job. Very nice and pleasant professional. Was here on time, did his job and an hour later he was done.
Terry Nusser
Terry Nusser
Use Air Professionals for heating and a/c. Very good service and knowledge of my equipment. This time the tech determined my humidifier had been turned off and not working. Good find.
Gerald Griffin
Gerald Griffin
Was in need of immediate assistance with my AC. The technician (Antonio) arrived early and got to work with determining the problem. Sadly the unit (28 years old) was not worth repairing as the compressor was shot. An sales engineer was called and arrived within minutes of request. He did an evaluation of my needs and priced out a new unit within an hour. A new system will be installed shortly.Please note that this all occurred on one of the hottest days of the year. The prompt, professional service was a breath of fresh air as compared to the runarounds I received from any of their competitors.If you are looking for old school service and quick response times to your needs, call Air Professionals.Update; August 9, 2023Had a nasty odor (fishy) coming from the vents of my newly installed AC/Heat Pump unit. Called with my concerns and a tech visit was immediately scheduled. Helmi Feizi arrived to investigate the incident. The problem originally occurred when we shut the unit down so windows could be opened on a cool day. When the unit was turned back on, the smell happened. I thought it might be a condensation line clog. Helmi spent quite some time checking everything out and we couldn’t repeat the problem. Nothing was discovered that may have been the cause. But Air Professionals took my concern seriously and had a service ticket on their schedule promptly.I wonder just how many cumulative years exist if all of the years of service were added up of the people in the field. These people really know their stuff. Like I said before. It’s the people that make a company great. Air Professionals is great.Jerry Griffin
Philip Valese
Philip Valese
Hilmi is professional and knowledgeable. He provides clear explanations of the work performed in addition to any testing or troubleshooting.
Bobbie Schneider
Bobbie Schneider
Anthony came within the stated timeframe, was professional, reviewed what he had done and what I should plan for the fall. Asked if I had any questions before he left. "A" plus for the entire service call.
Lauren Wright
Lauren Wright
Nick was outstanding in both his service and professional approach. He was very responsive to me when I needed his assistance. Thank you very much !
Rusty Johnson
Rusty Johnson
Greg L of Air Professionals diagnosed the problem with my AC unit and repaired on the spot. Very professional. I will use Air Professionals in the future to maintain my Heating and Cooling system.
Teri Malone
Teri Malone
Collin was very thorough! And I barely knew he was here!
Robert Natuk
Robert Natuk
Technicians are knowledgeable, friendly, and reliable. They keep you informed as to when they will arrive, and let you know of issues they may find. We have used Air Professionals for almost 2 decades and are very pleased with their service.
Herb Bohler
Herb Bohler
Greg was on time, thorough, and professional (as all technicians have been). From the friendly voice on the phone to excellent service, AirPro will always get my heating and cooling business.
singinjohnny
singinjohnny
Greg, our service representative is always considerate and great to work with. He did a fine job, as he always does, in maintaining our ductless HVAC system.
Pamela Spain
Pamela Spain
I cannot say enough good things about this company. My AC broke this past Friday ~ Memorial Day Weekend! AIR sent Helmi within a few hours to look at the system to see if it could be fixed. It could not (it was over 20 years old) and within a few hours Sean came to discuss our options and designed a system that would be best for us. He was here for 3 hours going over all the details. He could not have been nicer and was patient and explained all. We got the paperwork done that night and as of this morning we are good to go to have the AC replaced in our home. As everyone knows, having your AC break at the start of the summer is not fun ~ but Sean was awesome and made the experience as good as it could be! I highly recommend Sean and this company!!
Scott x
Scott x
The most amazing people -Tiffany & Seanwent way out of their way to spend time to make me smarter - with nothing in it for themjust to do the right thingTrust them above all else
sunday bradlee
sunday bradlee
Hilmi is polite, professional and knowledgable. I have found this company always provides excellent service.
Mark Keller
Mark Keller
Nicholas was just AWESOME !!!! Very knowledgeable and answered every question I had (and I had a LOT). Great experience with Air Professionals and will always be using them for my HVAC needs.
Jason Ganovsky
Jason Ganovsky
So grateful for Sean and the crew at Air Professionals! It's invaluable these days to find a source of honest, impartial advice. If you have a chance to work with them, take it!
Daniel Ang
Daniel Ang
HIlmi is very patient and detail oriented. Thanks.
Lawrence Schwartz
Lawrence Schwartz
We couldn't be more pleased with the entire process of ordering through installing our replacement Carrier a/c system. From the owner to the project manager to the installation crew and office staff - all provided courteous, knowledgeable, and professional service while taking the time to answer many questions. Fairly priced, highly recommended!
Melissa Davis
Melissa Davis
Greg was fantastic. He went above and beyond and was a great communicator.
Margaret Dailey
Margaret Dailey
Anthony Dileo arrived on time and was quite professional. He did the maintenance on my A/C in a timely manner and asked if I had questions or concerns. He was very polite.
Chad Farer
Chad Farer
Great service, on time and always do a complete job. They also are great at answering all questions asked !!! Would direct anyone to this company to anyone who asks about this type of work !!I would like to add that your tech picked up the smell of gas outside. Turns out there was a small leak which is now corrected !
Henry Miller
Henry Miller
Brian was very professional and helpful as he performed annual preventative maintenance on our AC units. Highly competent and made his evaluation relatable to someone who is not trained in this industry. I highly recommend this company.
Lindsay Licwinko
Lindsay Licwinko
Always on time, always friendly and always professional. I use them for all of my HVAC repairs and servicing and I always refer them to friends and family.
Deborah Labbadia
Deborah Labbadia
Greg came for a “no AC” problem for my tenant within an hour of my calling. He quickly found the issue, fixed it and then looked at everything just to be sure there were no other big issues. Really appreciate the prompt and professional service. Highly recommend!
Jane Beale
Jane Beale
Everything good!
Elliot Stetson
Elliot Stetson
Greg was the technician who did the Air Conditioner maintenance and went above and beyond the basics. He did an excellent job, meticulous and careful. Air Professionals put my existing unit in and have been excellent in their follow up service. No one regret.
Karen Hoff
Karen Hoff
On time, efficient, took care of our concerns
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