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Central New Jersey Air Conditioner Repair Services

Providing prompt, cost-effective solutions for AC system repairs, we guarantee our services, ensuring your comfort even in New Jersey's sweltering summers. At Air Professionals Heating & Air Conditioning, we recognize the urgency of air conditioner repairs. That's why our experts are ready to swoop in with 24-hour service and same-day repairs.

Prompt repairs don't mean we compromise on quality. Every service we render comes with a 100 percent customer satisfaction guarantee. So rather than enduring the heat with a faulty AC or resorting to DIY YouTube fixes, call our experts at Air Professionals.

Our HVAC technicians are factory-trained and NATE-Certified, ensuring your AC repair is handled professionally, correctly, and efficiently on the first attempt. Regular preventive maintenance can also save you from sudden repair needs in the middle of a heatwave.

To expedite our cooling system repair service, please be ready with answers to questions like:

  • Is your air conditioner currently working?
  • How long have you faced the present issue?
  • When was your air conditioner last serviced?
  • Does your AC have an extensive repair history?

Four Primary Varieties of Air Conditioners We Repair

Though any air conditioning system can face downtime, the associated repair costs can differ significantly based on the type of system. Your central air conditioner likely falls into one of these categories:

  1. Split System: This AC system consists of two components, an outdoor condensing unit, and an indoor air handler, working together to cool your home.
  2. Heat Pump: This energy-efficient alternative does double-duty by providing cooling and heating capabilities, offering year-round comfort.
  3. Packaged Central Air Conditioner: A compact solution where the evaporator, condenser, and compressor are all contained in one unit, often installed outdoors.
  4. Ductless Mini-Split System: A flexible, efficient option that doesn't require expensive ductwork, making it ideal for specific cooling needs.

Each system has its unique benefits and potential costs. We're equipped to service them all at Air Professionals Heating & Air Conditioning.

Air Conditioner Brands We Repair

We repair all air conditioner makes and models, including Carrier, Armstrong, Coleman, Concord, Bryant, Goodman, Lennox, Lux, Payne, Trane, Tempstar, York, American Standard, Ruud, and more!

Indicators That Your Air Conditioner Needs Repair

Obvious signs like your AC failing to cycle on or your unit blowing warm air indicate a need for professional HVAC repair.

How to Troubleshoot Thermostat Issues for Your Air Conditioning System

Having trouble with your air conditioner? Often, the culprit is a misbehaving thermostat. Here’s a step-by-step guide to help you troubleshoot:

  1. Verify the Mode: Ensure the thermostat is set to "COOL." If it's on "HEAT" or "OFF," your air conditioner won’t activate.

  2. Check the Temperature Setting: Make sure the temperature set on the thermostat is at least 2-3 degrees lower than the current room temperature. This difference prompts the air conditioning system to start cooling.

  3. Inspect the Power: Confirm the thermostat has power. Replace batteries if it's battery-operated, and check the circuit breaker if it's wired.

  4. Review the Fan Setting: Ensure the fan is set to "AUTO" or "ON." "AUTO" runs the fan only when cooling, while "ON" runs it continuously.

By following these steps, you can often identify and resolve common thermostat issues swiftly. If problems persist, consulting a professional might be the next best step.

Reach out to Air Professionals if your AC system exhibits any of the following signs:

  • No Power to the AC: If caused by a bad thermostat, faulty wiring, tripped breaker, or a safety feature kicking in, our technician can swiftly diagnose and restore power to your AC.
  • Worn-Out Fan Belt: A squealing sound from your AC unit may suggest a deteriorating fan belt. Contact us for a replacement before a potential snap escalates repair costs.
  • Refrigerant Leak: A hissing sound from your AC may imply a refrigerant leak detrimental to your system and the environment. We can replace the tubing and recharge your system promptly.
  • Frozen Evaporator Coil: Restricted airflow, low refrigerant level, or poor circulation can cause your evaporator coil to freeze. This halts cool air production, so turn off your unit and call us immediately.
  • No Blowing Air: A faulty fan motor can cause a lack of air circulation—which is troublesome during the summer heat. If you notice this, switch off your system and contact us for efficient repair or replacement.
  • Hot Blowing Air: If your fan is running, but warm air is emerging from your vents, it might indicate a faulty compressor—an expensive AC component requiring expert repair.
  • Clogged Condensate Drain: Dirt and debris can clog the drain over time, potentially causing water damage. Our team can flush the system and apply preventative measures to avoid future clogs—Trust Air Professionals for timely and efficient AC repairs.
  • Bent Condenser Fins: Inspect the fins on the exterior unit closely. If you notice any bent or damaged fins, it's important not to attempt repairs yourself.

Our Approach to Home Air Conditioner Repair

At Air Professionals, we put our customers at the forefront of everything we do, meaning our repair process is designed around your needs. Whether you call us or fill out our repair form, we ensure your home's cooling needs are addressed with the utmost care and expertise.

Here's what our New Jersey customers can anticipate when scheduling an air conditioner repair appointment with us, ensuring swift restoration of comfort:

  • Appointment Scheduling: Our cordial representatives reach out to confirm your appointment.
  • Repair Reminder: A reminder call is made 24 hours before your appointment, so it keeps your mind open.
  • Call Ahead: On your appointment day, your technician will call you 30 minutes before their arrival, ensuring you're ready.
    Repair Diagnosis: Our friendly technician listens to your concerns and issues to understand your needs better.
  • Equipment Inspection: Your technician promptly assesses your equipment to devise a suitable solution. They will discuss this solution with you, answer any questions, and seek your approval before proceeding.
  • Air Conditioning Repair: With your consent, the technician will perform the repair to meet your utmost satisfaction. We specialize in Carrier air conditioner repair.
  • Repair Warranty: We provide a one-year warranty on all repairs, giving you peace of mind and confidence in our service—Trust Air Professionals for timely, customer-centric air conditioner repairs.

What steps can I take to troubleshoot before requesting Central AC Repair Service?

No one likes to call in professional help if they can resolve the problem themselves. Here are some DIY tips for your air conditioner that you can try before reaching out to us:

  • Swap out your air filters. They might be dirty or clogged, causing your AC system to overwork.
  • Inspect thermostat settings to ensure your fan is set to AUTO or ON and the COOL setting is activated.
  • Examine the electrical panel to ensure your unit's circuit breaker hasn’t tripped.
  • Survey the external area around your AC system. Check the condenser for any damage, debris, or dirt that shouldn't be there.
  • Ensure all indoor air vents are open and none are blocked or obstructed.

If these troubleshooting tips don't lead to a simple DIY solution, don't hesitate to contact Air Professionals immediately! Our technicians are available across Central New Jersey—even during weekends and holidays.

What Factors Determine the Cost of Air Conditioning or HVAC Repair?

Several factors influence the cost of air conditioning repairs, including:

  • The nature of the repair required
  • The current condition of your AC system
  • The complexity of the repair
  • The necessary parts and labor to execute the repair
  • The presence of an existing warranty

Following an inspection and diagnosis, we provide a comprehensive and transparent price estimate. Rest assured, we will not add any hidden charges at any point during the process.

Your budget constraints should allow you to get the necessary AC repair services. We offer flexible financing options that can work in your favor if you choose to finance the service. Don't suffer in the heat any longer—call Air Professionals today!

Cost-Effective Home AC Repair

Worried about the cost of air conditioner repair? Reach out to us at Air Professionals Heating & Air Conditioning. We prioritize affordability in all our AC repair and central air conditioning services without compromising quality. Our competitive pricing is one of the many reasons we're the go-to AC company for many residents.

Air Professionals Heating & Air Conditioning is the first call to make when your AC isn't functioning optimally or at all. We're also adept at installing new air conditioning units in your home. If your cooling system is beyond repair, contact us first. We provide cost-effective air conditioning installation options that ensure your comfort for years to come.

Prompt AC Repair Services Near Me

When faced with an AC emergency, waiting isn't an option. Our team stands ready to spring into action when your central air conditioning requires repair, or your AC unit isn't functioning. We offer round-the-clock support for all your AC customer service.

Our trucks, equipped with quality parts and components, are always on standby, ready to respond to your call and deliver emergency AC repairs day or night. Trust our technicians to arrive promptly and diagnose the problem quickly. We aim to provide a quick fix in a single visit. However, we may need to order these from our supply house for unusual repairs or major components like coils, blower motors, fan motors, or circuit boards.

Why Trust Air Professionals for Local AC Repair in Central NJ?

New Jersey homeowners have many HVAC contractors to choose from, but we offer something extra at Air Professionals. With award-winning air conditioning service, 24/7 availability, same-day service, and a 100% satisfaction guarantee, we've made ourselves the first choice for many. If our work doesn't meet your expectations, we'll return and fix it!

Regular Maintenance Tips

  • Debris Removal: Regularly clear away any lawn debris or weeds that might obstruct the unit.
  • Visual Inspections: Frequently inspect the unit for any signs of wear or damage, especially after severe weather conditions.

By taking these steps, you ensure the longevity and efficiency of your AC system, keeping your home comfortable during the warmer months.

Our HVAC Certifications

We're not just an award-winning HVAC contractor in New Jersey, but our technicians also boast:

  • NATE (North American Technician Excellence) certification
  • ACCA (Air Conditioning Contractors of America: New Jersey state association) certification

Schedule Your AC Repair Near Me Today!

In need of a 24-hour air conditioner repair? Give us a call for the best AC repair services. We'll arrange an appointment to suit your schedule and stand by you throughout the process. We look forward to serving you as your trusted heating and cooling specialists.

Excellent
4.9
Based on 569 reviews
review us on
Just had A/C repaired by Antonio C. Who did an excellent job, worked quickly and efficiently, was very knowledgeable and professional, and got the system working. He took time to explain everything clearly and inspected the whole system and made very reasonable recommendations, without pushing any unnecessary sales or service. Highly recommend him!
Extremely timely and professional. Explained everything he was doing and the associated cost. Couldn’t be happier with the service.
Greg came out after regular hours Friday to diagnose and then repair our AC compressor. Luckily it was a simple repair and the part was on the truck. He has a pleasant demeanor and worked efficiently and quickly to get us up and running again. We always have a good experience with Air Profesionals and have been a customer of theirs for years. Highly recommend.
Greg was very helpful with his service ! He took the time to explain things to me as well. I appreciate the prompt service that I received. Given the heat wave that we are experiencing I am most appreciative !
Very good customer service. Phone calls always answered andrepairman showed up on time and was very helpful. Would not hesitate to recommend to anyone.
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Christopher Trend
Christopher Trend
Just had A/C repaired by Antonio C. Who did an excellent job, worked quickly and efficiently, was very knowledgeable and professional, and got the system working. He took time to explain everything clearly and inspected the whole system and made very reasonable recommendations, without pushing any unnecessary sales or service. Highly recommend him!
K Fields
K Fields
Extremely timely and professional. Explained everything he was doing and the associated cost. Couldn’t be happier with the service.
John Kalinowski
John Kalinowski
Greg came out after regular hours Friday to diagnose and then repair our AC compressor. Luckily it was a simple repair and the part was on the truck. He has a pleasant demeanor and worked efficiently and quickly to get us up and running again. We always have a good experience with Air Profesionals and have been a customer of theirs for years. Highly recommend.
Lauren Wright
Lauren Wright
Greg was very helpful with his service ! He took the time to explain things to me as well. I appreciate the prompt service that I received. Given the heat wave that we are experiencing I am most appreciative !
Ron Reed
Ron Reed
Very good customer service. Phone calls always answered andrepairman showed up on time and was very helpful. Would not hesitate to recommend to anyone.
valerie mendelson
valerie mendelson
Pricey but worth it , Greg is a very professional guy and knows his job
Richard Henry
Richard Henry
Air Professionals installed my central AC system 13 years ago and they do my annual maintenance. They return phone calls, they are prompt, they are experts and very professional.... in short, they do a great job and I would highly recommend them for any AC/heating/HVAC needs!
Antonius Bittmann
Antonius Bittmann
Great service at a reasonable price.
Jack Sharp
Jack Sharp
Sean Ruffing arranged for an expedited replacement of our failed A/C unit during last week's heat wave. Chris and Alex performed the installation quickly and professionally.
Paul Lorefice
Paul Lorefice
Mechanic was very professional and courteous. Repair was made quickly.Office was very courteous too.
Shankar Iyer
Shankar Iyer
My AC was not cooling well. Prompt and efficient scheduling process and the technician was very professional and very knowledgeable. Overall great experience!!!
Seamus Dolan
Seamus Dolan
Ryan was undoubtedly the best tech I’ve had at any property. He was incredibly thorough, explained everything in detail, and answered some questions I had about upgrading my system in the future.
Ed Saultz
Ed Saultz
We are very, very pleased we chose Air Professionals to install our central air conditioning. The representative, Sean, that came out was professional and explained thoroughly the equipment and the installation process. He also kept us informed every step of the way. Our system was installed in a very timely manner by a very professional and courteous crew. They cleaned up extremely well. The price was very competitive as well. All in all an excellent experience and we highly recommend Air Professionals!
Kamal Singh
Kamal Singh
Being a first time home owner can be stressful, and finding a trusted professional to service my HVAC was tedious. I came across Air Professionals through a referral, I’m glad to say that all of my needs were handled within one phone call. They sent out 2 very skilled technicians within 24 hours to complete the maintenance service. I am quite impressed at how quickly the service was completed. I’ll always have Air Professionals on speed dial!
Natalie Sims
Natalie Sims
Everyone I met or spoke to went out of their way to be helpful as well as extremly courteous and a pleasure to deal with. I am very happy with my Carrier mini split air conditioner.
Fern DiMeglio
Fern DiMeglio
My first experience with Air Professionals began with Nick, whom scheduled the service visit and numerous calls. Eric was the first service person to diagnose the problem. Corinne then emailed me with updates. Greg was here today to install the new parts. The entire experience; from start to finish, was a pleasant experience with competence all of the time. Thanks so much
Jack N
Jack N
Outstanding excellent annual service from Greg. Patiently answered all my questions and explained all he did
Finola Lynch
Finola Lynch
Very pleased with the care that was taken in A/C maintenance...thank you Air Professionals.
Sue Chirichello
Sue Chirichello
Came right away even though I was a new customer during a heat wave . Service was excellent and professional.
Ron Tonge
Ron Tonge
I am in complete agreement with the other people who have posted 5 star reviews of Air Professionals. I could not be more pleased with the support and service from this company. Going into a seasonal service call, I knew that one of the compressors was not cooling properly. The seasonal service call tech confirmed that there was an issue. Air Professionals proactively reached out to me schedule a more detailed review by a senior tech. That tech confirmed my thoughts that while it might have been possible to get the 16 year old system to limp along another year, it would not be advisable for many reasons. I contacted Tiffany in the office and ask her to schedule a call with a sales project manager to discuss a new AC system. Knowing that we had upcoming house guests, she was able to schedule that call for the same day, a Friday. Sean professionally explained my options and, once I decided, he was able to get an installation scheduled for the following Monday.In an age where we all see less than stellar customer service, it is rare to see a business like Air Professionals where great customer service seems to permeate the entire business. Every single person with whom we interacted was friendly and professional in dealing with us. The responsiveness was tremendous. The explanations as to what was needed (including requesting that I trim back a couple of bushes to improve access) was thorough and complete. The workmanship was first class. The follow-up was outstanding. We highly recommend Air Professionals.
Dan Ton
Dan Ton
Davis came and serviced my two Carrier HVAC units today. He was here when he said he would be, serviced both units, and went over the results with me. In my opinion, he did a great job. He found a part that was operating, but not operating correctly. He ordered a new part, under warrantee, it will be installed next week. He was here for about 2 hours checking the units out. Nice, polite, professional guy. He is a credit to Air Professionals.10/18/2019 Drew came and serviced my two Carrier units, and as usual, he was as courteous and professional as they come. The units checked out ok, he did fix and issue I was having and all is well. Air Professionals are what the name implies. Professional. Thanks for a great job, again.10/16/2020 Kemp serviced my units and did an excellent job as usual.Our units check out ok and I believe that is because I have them looked at twice a year by Air Professionals. I've never had an issue with them or their technicians.6/17/2024 Nick did the maintenance on our two systems. Did a excellent job. Very nice and pleasant professional. Was here on time, did his job and an hour later he was done.
Terry Nusser
Terry Nusser
Use Air Professionals for heating and a/c. Very good service and knowledge of my equipment. This time the tech determined my humidifier had been turned off and not working. Good find.
Gerald Griffin
Gerald Griffin
Was in need of immediate assistance with my AC. The technician (Antonio) arrived early and got to work with determining the problem. Sadly the unit (28 years old) was not worth repairing as the compressor was shot. An sales engineer was called and arrived within minutes of request. He did an evaluation of my needs and priced out a new unit within an hour. A new system will be installed shortly.Please note that this all occurred on one of the hottest days of the year. The prompt, professional service was a breath of fresh air as compared to the runarounds I received from any of their competitors.If you are looking for old school service and quick response times to your needs, call Air Professionals.Update; August 9, 2023Had a nasty odor (fishy) coming from the vents of my newly installed AC/Heat Pump unit. Called with my concerns and a tech visit was immediately scheduled. Helmi Feizi arrived to investigate the incident. The problem originally occurred when we shut the unit down so windows could be opened on a cool day. When the unit was turned back on, the smell happened. I thought it might be a condensation line clog. Helmi spent quite some time checking everything out and we couldn’t repeat the problem. Nothing was discovered that may have been the cause. But Air Professionals took my concern seriously and had a service ticket on their schedule promptly.I wonder just how many cumulative years exist if all of the years of service were added up of the people in the field. These people really know their stuff. Like I said before. It’s the people that make a company great. Air Professionals is great.Jerry Griffin
Philip Valese
Philip Valese
Hilmi is professional and knowledgeable. He provides clear explanations of the work performed in addition to any testing or troubleshooting.
Bobbie Schneider
Bobbie Schneider
Anthony came within the stated timeframe, was professional, reviewed what he had done and what I should plan for the fall. Asked if I had any questions before he left. "A" plus for the entire service call.
Rusty Johnson
Rusty Johnson
Greg L of Air Professionals diagnosed the problem with my AC unit and repaired on the spot. Very professional. I will use Air Professionals in the future to maintain my Heating and Cooling system.
Teri Malone
Teri Malone
Collin was very thorough! And I barely knew he was here!
Robert Natuk
Robert Natuk
Technicians are knowledgeable, friendly, and reliable. They keep you informed as to when they will arrive, and let you know of issues they may find. We have used Air Professionals for almost 2 decades and are very pleased with their service.
Herb Bohler
Herb Bohler
Greg was on time, thorough, and professional (as all technicians have been). From the friendly voice on the phone to excellent service, AirPro will always get my heating and cooling business.
singinjohnny
singinjohnny
Greg, our service representative is always considerate and great to work with. He did a fine job, as he always does, in maintaining our ductless HVAC system.
Pamela Spain
Pamela Spain
I cannot say enough good things about this company. My AC broke this past Friday ~ Memorial Day Weekend! AIR sent Helmi within a few hours to look at the system to see if it could be fixed. It could not (it was over 20 years old) and within a few hours Sean came to discuss our options and designed a system that would be best for us. He was here for 3 hours going over all the details. He could not have been nicer and was patient and explained all. We got the paperwork done that night and as of this morning we are good to go to have the AC replaced in our home. As everyone knows, having your AC break at the start of the summer is not fun ~ but Sean was awesome and made the experience as good as it could be! I highly recommend Sean and this company!!
Scott x
Scott x
The most amazing people -Tiffany & Seanwent way out of their way to spend time to make me smarter - with nothing in it for themjust to do the right thingTrust them above all else
sunday bradlee
sunday bradlee
Hilmi is polite, professional and knowledgable. I have found this company always provides excellent service.
Mark Keller
Mark Keller
Nicholas was just AWESOME !!!! Very knowledgeable and answered every question I had (and I had a LOT). Great experience with Air Professionals and will always be using them for my HVAC needs.
Jason Ganovsky
Jason Ganovsky
So grateful for Sean and the crew at Air Professionals! It's invaluable these days to find a source of honest, impartial advice. If you have a chance to work with them, take it!
Daniel Ang
Daniel Ang
HIlmi is very patient and detail oriented. Thanks.
Lawrence Schwartz
Lawrence Schwartz
We couldn't be more pleased with the entire process of ordering through installing our replacement Carrier a/c system. From the owner to the project manager to the installation crew and office staff - all provided courteous, knowledgeable, and professional service while taking the time to answer many questions. Fairly priced, highly recommended!
Melissa Davis
Melissa Davis
Greg was fantastic. He went above and beyond and was a great communicator.
Margaret Dailey
Margaret Dailey
Anthony Dileo arrived on time and was quite professional. He did the maintenance on my A/C in a timely manner and asked if I had questions or concerns. He was very polite.
Chad Farer
Chad Farer
Great service, on time and always do a complete job. They also are great at answering all questions asked !!! Would direct anyone to this company to anyone who asks about this type of work !!I would like to add that your tech picked up the smell of gas outside. Turns out there was a small leak which is now corrected !
Henry Miller
Henry Miller
Brian was very professional and helpful as he performed annual preventative maintenance on our AC units. Highly competent and made his evaluation relatable to someone who is not trained in this industry. I highly recommend this company.
Lindsay Licwinko
Lindsay Licwinko
Always on time, always friendly and always professional. I use them for all of my HVAC repairs and servicing and I always refer them to friends and family.
Deborah Labbadia
Deborah Labbadia
Greg came for a “no AC” problem for my tenant within an hour of my calling. He quickly found the issue, fixed it and then looked at everything just to be sure there were no other big issues. Really appreciate the prompt and professional service. Highly recommend!
Jane Beale
Jane Beale
Everything good!
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Christopher Trend
Christopher Trend
Just had A/C repaired by Antonio C. Who did an excellent job, worked quickly and efficiently, was very knowledgeable and professional, and got the system working. He took time to explain everything clearly and inspected the whole system and made very reasonable recommendations, without pushing any unnecessary sales or service. Highly recommend him!
K Fields
K Fields
Extremely timely and professional. Explained everything he was doing and the associated cost. Couldn’t be happier with the service.
John Kalinowski
John Kalinowski
Greg came out after regular hours Friday to diagnose and then repair our AC compressor. Luckily it was a simple repair and the part was on the truck. He has a pleasant demeanor and worked efficiently and quickly to get us up and running again. We always have a good experience with Air Profesionals and have been a customer of theirs for years. Highly recommend.
Lauren Wright
Lauren Wright
Greg was very helpful with his service ! He took the time to explain things to me as well. I appreciate the prompt service that I received. Given the heat wave that we are experiencing I am most appreciative !
Ron Reed
Ron Reed
Very good customer service. Phone calls always answered andrepairman showed up on time and was very helpful. Would not hesitate to recommend to anyone.
valerie mendelson
valerie mendelson
Pricey but worth it , Greg is a very professional guy and knows his job
Richard Henry
Richard Henry
Air Professionals installed my central AC system 13 years ago and they do my annual maintenance. They return phone calls, they are prompt, they are experts and very professional.... in short, they do a great job and I would highly recommend them for any AC/heating/HVAC needs!
Antonius Bittmann
Antonius Bittmann
Great service at a reasonable price.
Jack Sharp
Jack Sharp
Sean Ruffing arranged for an expedited replacement of our failed A/C unit during last week's heat wave. Chris and Alex performed the installation quickly and professionally.
Paul Lorefice
Paul Lorefice
Mechanic was very professional and courteous. Repair was made quickly.Office was very courteous too.
Shankar Iyer
Shankar Iyer
My AC was not cooling well. Prompt and efficient scheduling process and the technician was very professional and very knowledgeable. Overall great experience!!!
Seamus Dolan
Seamus Dolan
Ryan was undoubtedly the best tech I’ve had at any property. He was incredibly thorough, explained everything in detail, and answered some questions I had about upgrading my system in the future.
Ed Saultz
Ed Saultz
We are very, very pleased we chose Air Professionals to install our central air conditioning. The representative, Sean, that came out was professional and explained thoroughly the equipment and the installation process. He also kept us informed every step of the way. Our system was installed in a very timely manner by a very professional and courteous crew. They cleaned up extremely well. The price was very competitive as well. All in all an excellent experience and we highly recommend Air Professionals!
Kamal Singh
Kamal Singh
Being a first time home owner can be stressful, and finding a trusted professional to service my HVAC was tedious. I came across Air Professionals through a referral, I’m glad to say that all of my needs were handled within one phone call. They sent out 2 very skilled technicians within 24 hours to complete the maintenance service. I am quite impressed at how quickly the service was completed. I’ll always have Air Professionals on speed dial!
Natalie Sims
Natalie Sims
Everyone I met or spoke to went out of their way to be helpful as well as extremly courteous and a pleasure to deal with. I am very happy with my Carrier mini split air conditioner.
Fern DiMeglio
Fern DiMeglio
My first experience with Air Professionals began with Nick, whom scheduled the service visit and numerous calls. Eric was the first service person to diagnose the problem. Corinne then emailed me with updates. Greg was here today to install the new parts. The entire experience; from start to finish, was a pleasant experience with competence all of the time. Thanks so much
Jack N
Jack N
Outstanding excellent annual service from Greg. Patiently answered all my questions and explained all he did
Finola Lynch
Finola Lynch
Very pleased with the care that was taken in A/C maintenance...thank you Air Professionals.
Sue Chirichello
Sue Chirichello
Came right away even though I was a new customer during a heat wave . Service was excellent and professional.
Ron Tonge
Ron Tonge
I am in complete agreement with the other people who have posted 5 star reviews of Air Professionals. I could not be more pleased with the support and service from this company. Going into a seasonal service call, I knew that one of the compressors was not cooling properly. The seasonal service call tech confirmed that there was an issue. Air Professionals proactively reached out to me schedule a more detailed review by a senior tech. That tech confirmed my thoughts that while it might have been possible to get the 16 year old system to limp along another year, it would not be advisable for many reasons. I contacted Tiffany in the office and ask her to schedule a call with a sales project manager to discuss a new AC system. Knowing that we had upcoming house guests, she was able to schedule that call for the same day, a Friday. Sean professionally explained my options and, once I decided, he was able to get an installation scheduled for the following Monday.In an age where we all see less than stellar customer service, it is rare to see a business like Air Professionals where great customer service seems to permeate the entire business. Every single person with whom we interacted was friendly and professional in dealing with us. The responsiveness was tremendous. The explanations as to what was needed (including requesting that I trim back a couple of bushes to improve access) was thorough and complete. The workmanship was first class. The follow-up was outstanding. We highly recommend Air Professionals.
Dan Ton
Dan Ton
Davis came and serviced my two Carrier HVAC units today. He was here when he said he would be, serviced both units, and went over the results with me. In my opinion, he did a great job. He found a part that was operating, but not operating correctly. He ordered a new part, under warrantee, it will be installed next week. He was here for about 2 hours checking the units out. Nice, polite, professional guy. He is a credit to Air Professionals.10/18/2019 Drew came and serviced my two Carrier units, and as usual, he was as courteous and professional as they come. The units checked out ok, he did fix and issue I was having and all is well. Air Professionals are what the name implies. Professional. Thanks for a great job, again.10/16/2020 Kemp serviced my units and did an excellent job as usual.Our units check out ok and I believe that is because I have them looked at twice a year by Air Professionals. I've never had an issue with them or their technicians.6/17/2024 Nick did the maintenance on our two systems. Did a excellent job. Very nice and pleasant professional. Was here on time, did his job and an hour later he was done.
Terry Nusser
Terry Nusser
Use Air Professionals for heating and a/c. Very good service and knowledge of my equipment. This time the tech determined my humidifier had been turned off and not working. Good find.
Gerald Griffin
Gerald Griffin
Was in need of immediate assistance with my AC. The technician (Antonio) arrived early and got to work with determining the problem. Sadly the unit (28 years old) was not worth repairing as the compressor was shot. An sales engineer was called and arrived within minutes of request. He did an evaluation of my needs and priced out a new unit within an hour. A new system will be installed shortly.Please note that this all occurred on one of the hottest days of the year. The prompt, professional service was a breath of fresh air as compared to the runarounds I received from any of their competitors.If you are looking for old school service and quick response times to your needs, call Air Professionals.Update; August 9, 2023Had a nasty odor (fishy) coming from the vents of my newly installed AC/Heat Pump unit. Called with my concerns and a tech visit was immediately scheduled. Helmi Feizi arrived to investigate the incident. The problem originally occurred when we shut the unit down so windows could be opened on a cool day. When the unit was turned back on, the smell happened. I thought it might be a condensation line clog. Helmi spent quite some time checking everything out and we couldn’t repeat the problem. Nothing was discovered that may have been the cause. But Air Professionals took my concern seriously and had a service ticket on their schedule promptly.I wonder just how many cumulative years exist if all of the years of service were added up of the people in the field. These people really know their stuff. Like I said before. It’s the people that make a company great. Air Professionals is great.Jerry Griffin
Philip Valese
Philip Valese
Hilmi is professional and knowledgeable. He provides clear explanations of the work performed in addition to any testing or troubleshooting.
Bobbie Schneider
Bobbie Schneider
Anthony came within the stated timeframe, was professional, reviewed what he had done and what I should plan for the fall. Asked if I had any questions before he left. "A" plus for the entire service call.
Rusty Johnson
Rusty Johnson
Greg L of Air Professionals diagnosed the problem with my AC unit and repaired on the spot. Very professional. I will use Air Professionals in the future to maintain my Heating and Cooling system.
Teri Malone
Teri Malone
Collin was very thorough! And I barely knew he was here!
Robert Natuk
Robert Natuk
Technicians are knowledgeable, friendly, and reliable. They keep you informed as to when they will arrive, and let you know of issues they may find. We have used Air Professionals for almost 2 decades and are very pleased with their service.
Herb Bohler
Herb Bohler
Greg was on time, thorough, and professional (as all technicians have been). From the friendly voice on the phone to excellent service, AirPro will always get my heating and cooling business.
singinjohnny
singinjohnny
Greg, our service representative is always considerate and great to work with. He did a fine job, as he always does, in maintaining our ductless HVAC system.
Pamela Spain
Pamela Spain
I cannot say enough good things about this company. My AC broke this past Friday ~ Memorial Day Weekend! AIR sent Helmi within a few hours to look at the system to see if it could be fixed. It could not (it was over 20 years old) and within a few hours Sean came to discuss our options and designed a system that would be best for us. He was here for 3 hours going over all the details. He could not have been nicer and was patient and explained all. We got the paperwork done that night and as of this morning we are good to go to have the AC replaced in our home. As everyone knows, having your AC break at the start of the summer is not fun ~ but Sean was awesome and made the experience as good as it could be! I highly recommend Sean and this company!!
Scott x
Scott x
The most amazing people -Tiffany & Seanwent way out of their way to spend time to make me smarter - with nothing in it for themjust to do the right thingTrust them above all else
sunday bradlee
sunday bradlee
Hilmi is polite, professional and knowledgable. I have found this company always provides excellent service.
Mark Keller
Mark Keller
Nicholas was just AWESOME !!!! Very knowledgeable and answered every question I had (and I had a LOT). Great experience with Air Professionals and will always be using them for my HVAC needs.
Jason Ganovsky
Jason Ganovsky
So grateful for Sean and the crew at Air Professionals! It's invaluable these days to find a source of honest, impartial advice. If you have a chance to work with them, take it!
Daniel Ang
Daniel Ang
HIlmi is very patient and detail oriented. Thanks.
Lawrence Schwartz
Lawrence Schwartz
We couldn't be more pleased with the entire process of ordering through installing our replacement Carrier a/c system. From the owner to the project manager to the installation crew and office staff - all provided courteous, knowledgeable, and professional service while taking the time to answer many questions. Fairly priced, highly recommended!
Melissa Davis
Melissa Davis
Greg was fantastic. He went above and beyond and was a great communicator.
Margaret Dailey
Margaret Dailey
Anthony Dileo arrived on time and was quite professional. He did the maintenance on my A/C in a timely manner and asked if I had questions or concerns. He was very polite.
Chad Farer
Chad Farer
Great service, on time and always do a complete job. They also are great at answering all questions asked !!! Would direct anyone to this company to anyone who asks about this type of work !!I would like to add that your tech picked up the smell of gas outside. Turns out there was a small leak which is now corrected !
Henry Miller
Henry Miller
Brian was very professional and helpful as he performed annual preventative maintenance on our AC units. Highly competent and made his evaluation relatable to someone who is not trained in this industry. I highly recommend this company.
Lindsay Licwinko
Lindsay Licwinko
Always on time, always friendly and always professional. I use them for all of my HVAC repairs and servicing and I always refer them to friends and family.
Deborah Labbadia
Deborah Labbadia
Greg came for a “no AC” problem for my tenant within an hour of my calling. He quickly found the issue, fixed it and then looked at everything just to be sure there were no other big issues. Really appreciate the prompt and professional service. Highly recommend!
Jane Beale
Jane Beale
Everything good!
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