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Heating & Air Conditioning Testimonials

HVAC Reviews from New Jersey Customers

At Air Professionals Heating & Air Conditioning, we pride ourselves on our unmatched customer service. We can tell you all day how great we are, but we thought it would mean more coming from our customers (your neighbors!).

We offer expert installation and maintenance by a skilled team of factory-trained professionals. So, whether you need routine maintenance, emergency repair, replacement equipment, or a complete system, call us today.

Below are some of our recent customer testimonials—check out what your neighbors are saying about our heating and cooling services throughout Hunterdon , Somerset, Warren, Middlesex, and Mercer counties in New Jersey!

New Jersey Customer Reviews

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Recent Service

We were serviced by Doug this week and he was on time, professional and most helpful.  In addition, we appreciated the phone calls that told us when to expect Doug, and he arrived exactly on time. He did the job right!

Review by: Margaret and Paul

Very Grateful!

The service continues to be outstanding! I am very grateful for the kindness from the office staff as well as the technical support each time work is done at my home. Connor Rainey was very helpful on 5/23/16. Keep up the great work!

Review by: Laura W.


Air Professionals is exactly what they are “Professionals”. They installed a new furnace, central air system about five years ago and have been servicing them on a regular basis. We are totally comfortable in our home on a regular year-round basis. We happily recommend them to all without hesitation. – facebook 4/28/16
Review by: Jerry A

Thank you for such a great service visit!

Hi-We thank you for our free “check-up”.  What a great vendor visit from Drew Arnone-right on time, very informative, very pleasant, very thorough.  Drew even helped us with a humidifier issue-which we really appreciated!  I thank you too for servicing our somewhat outdated heater in our non profit’s office!  Very happy to have crossed paths with all at Air Professionals-from sales staff (Sean) to office staff (Erin and Inez) to last year’s service staff (sorry I’ve forgotten their names)…and to a fellow dog lover, Drew-could not ask for better customer service and expertise! 

Review by: Pamela & Tom M

Professional, Courteous, and Knowledgeable

I interviewed several HVAC companies. Air Professionals was the only one who figured out and insisted on installing the System I wanted the correct way. The installers were professional, courteous, and knowledgeable.

Review by: Anthony M.

Whole Experience Was Positive

Service and sales were both exceptional. I had called just to ask questions and get a quote, but I was compelled to hire them on the spot. I couldn’t be happier; the workmanship and price was stellar.

Review by: christinalopez23

Dependable and Prompt Service

Very dependable and prompt service. We had Air Professionals install and service our system and when service was needed whether for repairs or scheduled maintenance they were always on time and completed the job with satifaction. Would recommend Air Professionals to friends and neighbors.

Review by: T. Stevenson

Highly Recommend!

Highly Recommend! I would highly recommend Air Professionals! I was referred to them by a friend and I will gladly pass that recommendation on to others! When I had a question about the issue I was having, I spoke with a woman for about a half hour on the phone before they even came out to assess the problem. What company does that?! I was unsure what to do in terms of fixing the problem or getting a new unit and so when they came, they walked me through each possible scenario and how much it would cost. They understood my budget and worked with me to meet it. Unlike other company’s I felt I could trust their assessment and knew they were weren’t just trying to make a sale. I also have to say that their entire staff is professional, trustworthy, very pleasant, and knowledgeable. Thank you Air Professionals!

Review by: krdm722

From Start To Finish

From start to finish, I could not be happier with the experience. We replaced both HVAC systems in our house with high quality Carrier systems. The care these folks took in our home was unbelievable. After the install, they took the time to walk through everything and answer any question. They even filled out the energy rebate forms for us! I can’t speak highly enough of Air Professionals!

Review by: Jim

Very Professional and Helpful Throughout

Initially, we just wanted to install a new furnace, but the experience was so positive, we’ve had them install an air conditioning system, as well. Now, every season, we are thankful we hired Air Professionals.

Review by: danielmcollins

Excellent Job With The Install

Air professionals did an excellent job with the install. I am impressed. I had never heard of a duct free system, but I am so grateful that they recommended that we choose it for our small basement.

Review by: josehdavis

Pleased With The Entire Process

The installers were neat and friendly and very professional. I was very pleased with the entire process and services.

Review by: antonioreed26

Outstanding Service

The installers were great, friendly, and very efficient. Service was delivered as described, and we were completely satisfied.

Review by: jeffreymurray28

They Worked Quickly and Efficiently

These guys were great. They worked quickly and efficiently. My A/C broke down just before the hottest day of the year. Bill came out the next day. Before the end of the following day we had a new A/C unit.

Review by: peeblo1

Service Call Personnel Are Extremely Pleasant

I have been using Air Professionals for 10 years, from when they first installed my system through the annual maintenance. The service call personnel are extremely pleasant and go out of their way to find a time convenient for my work schedule. They give a time slot and then stick to it, even calling a few minutes before to confirm. The technicians are knowledgeable and also very pleasant. Definitely would recommend to anyone.

Review by: wmrizz

We Would Highly Recommend Them!

We’ve been using Air Professionals for nearly 10 years. They not only serviced our existing heating/cooling systems, but also replaced them when it was time. We’ve had excellent customer service, fair pricing and they were both reliable/flexible when it came to scheduling our maintenance appts. We would highly recommend them!

Review by: ClaytonLSRudolph

Very Nice and Friendly

The service tech was very helpful with my questions and the air conditioner they installed 10 years ago was still running well and needed no major parts or refrigerant. Very nice and friendly office staff. I would recommend AIR PROFESSIONALS to my family and friends.

Review by: Kathy D.

Very Efficient and Very Effective

We’ve been very pleased with the Carrier heating and cooling system Air Professionals installed in our townhouse. The system is very efficient and very effective giving us indoor comfort regardless of the outside conditions. The cost of operation is much lower than the less effective system it replaced. In addition, the service provided by air professionals continues to exceed our expectations. I am pleased to recommend them without any reservations.

Review by: atlasjd

They Are A Pleasure To Deal With

Everybody that I’ve dealt with at Air Professionals is so accomodating and courteous; including the salesperson, installers, technicians, and schedulers. I rave to friends how above and beyond their customer service has been every time I’ve interacted with them in the last 3 years. They are a pleasure to deal with.

Review by: spieg

Extremely Professional and Knowledgeable

I would highly recommend Air Professionals. I needed a checkup/maintenance on two units at my home. Air Professionals showed up as scheduled. They serviced my units and were extremely professional and knowledgeable. I will definitely use them again.

Review by: Susan S.

Very Professional and Trustworthy

My husband is very particular and has an engineering background. He equiped himself with knowledge and set out to investigate who would complete our work installing a heating system and air conditioning system and going from 2 to 3 zones. He felt Air Professionals were at the top of his list and I have to say we are pleased with the results and are saving money too. They have always been very professional and trustworthy. They will take the time to explain everything and seem to work diligently when they are here. We have had them come several times for season start ups ever since. We would highly recommend them.

Review by: Patti L.

The Installation Is Painless

Air Professionals is a company I would recommend to anyone looking to install a high efficiency heating or cooling system. The installation is painless and the follow up service is excellent! I have had my units for about 4 years and have followed up with yearly maintenance. Their technicians are very professional, informative and do not leave a mess. They answer questions and encourage customer feedback. If you are looking to purchase new units or just need to have existing ones serviced I would highly recommend that you use Air Professionals!

Review by: Barbara M