Privacy Policy

Privacy Policy — How We Handle Your Information.

Last updated 2026. Air Professionals Heating & Cooling collects only the information needed to serve you and operate the business — nothing sold, nothing surprising.

Carrier Authorized GE Authorized BBB A+ Rated 24/7 Emergency 4.9★ / 750+ Google reviews
Signs You Need Service

What Information We Collect

We collect only what’s needed to schedule, deliver, bill, and support your HVAC service.

Contact Information

Name, home address, phone number, email address — the basics needed to reach you, dispatch a tech, and send invoices.

Service History

Equipment installed at your home, service dates, repairs performed, recommendations made. Used to inform future service.

Payment Information

Credit card or ACH details collected at checkout. Processed by PCI-compliant payment processors (Stripe, Square). We don’t store full card numbers on our systems.

Communications

Calls, texts, and emails between you and our team. Used for quality assurance and dispute resolution. Phone calls may be recorded.

Website Activity

Pages visited, form submissions, time on site — collected via Google Analytics. Aggregated, not tied to individuals unless you submit a form.

Marketing Preferences

Whether you’ve opted in to email/text marketing. Easy to opt out any time via the link in every message.

Simple, Upfront Pricing

Know What You’ll Pay. Every Time.

Clear options, clear written options. Every quote includes parts, labor, and our written support.

A/C Maintenance

$188
Preventive maintenance visit
  • Multi-point AC inspection
  • Clean condenser coils
  • Check refrigerant levels
  • Test thermostat & controls
  • Priority scheduling included

Schedule Tune-Up

New Install / Replacement

Free Estimate
Custom estimate, no obligation
  • In-home sizing assessment
  • Multiple system options quoted
  • Financing & rebate guidance
  • available manufacturer warranty options
  • Same-team removal & install

Request Estimate

Our Process

How a Service Call Actually Goes

No mystery fees, no pressure, no sales pitch. Here’s exactly what happens from your first call to the last handshake.

01

Schedule

Book online or call (908) 284-2422. We call back within 30 minutes during business hours.

02

Diagnose

A factory-trained tech arrives on time, identifies the issue, and walks you through exactly what we found.

03

Upfront Quote

You get a written quote before any work begins. Approve it or walk away — no pressure, clear written options.

04

Repair & Support

We fix it — often quick — and back every repair with a 2-year parts & labor warranty.

Reviews

What Our Customers Say

4.9750+ Google reviews
Ken C.
Flemington, NJ

★★★★★

After our second-floor AC went out, Kayla called before 8 the next morning and Hilmi had us back in business by 9:30.

3 weeks ago
Edward D.
Bridgewater, NJ

★★★★★

Outstanding professional service. The team went above and beyond to fix the problem while communicating throughout.

1 month ago
Daniela D.
Hillsborough, NJ

★★★★★

Very professional, reliable, and knowledgeable. I would highly recommend them to friends and neighbors.

2 months ago
Do you sell my information?
No. We never sell customer data. Period.
Who do you share my information with?
Service providers we use to operate the business: payment processors (Stripe, Square), email service (Mailchimp), text platform (Twilio), accounting (QuickBooks). They’re contractually limited to processing your data only for our use. We share with lenders ONLY if you apply for financing through them.
How long do you keep my data?
Service records: 7 years (NJ statute of limitations on warranty work). Payment data: as required by payment processor + tax law. Marketing data: until you opt out, then deleted within 30 days.
Can I see what you have on file?
Yes. Email info@airprofessionalsnj.com requesting your data — we send a copy within 30 days. Includes service history, contact info, and any marketing preferences.
Can I delete my information?
Yes — except records we must retain by law (financial records 7 years, warranty records 10 years). Marketing data, web analytics, communications — deletable on request within 30 days.
What about cookies and tracking?
Our site uses Google Analytics (with IP anonymization) to understand traffic patterns. No advertising trackers, no Facebook pixel, no third-party cookies beyond GA. You can opt out via your browser settings or the GA opt-out extension.
Ready When You Are

Questions About Your Data?

Email us at info@airprofessionalsnj.com or call (908) 284-2422 — we respond within 5 business days.