NOTICE FOR OUR CUSTOMERS (Updated 5/30/2025)
Air Professionals Heating & Air Conditioning (referred to in this notice as “Air Professionals,” “we,” “us,” or “our”), developed this Privacy Notice (“Notice”) to make our customers (referred to as “Users,” “you” or “your”) familiar with how we collect, use, and disclose information. This Notice describes our practices in connection with information that we collect, including, but not limited to, through the following:
- Websites operated by us or certain third-party service providers acting on our behalf (collectively, the “Websites”);
- Our social media pages (collectively, our “Social Media Pages”);
- Mobile applications operated by us or certain third-party service providers acting on our behalf; and
- HTML-formatted email messages that we send to you that link to this Notice or other communications with you.
Collectively, we refer to the Websites, Social Media Pages, mobile applications, text messages, and emails as the “Services.”
This Notice does not apply to information that you may provide to Air Professionals other than through our Services or that Air Professionals may obtain through means other than our Services (such as over the phone, by mail, or in person).
By providing any information to us, and by accessing and using Services, you agree that you have read and understand this Notice and that you accept and consent to the privacy practices and uses or disclosures of information about you that are described herein. If you do not agree with this Notice, please do not use the Services or provide us with any personal information.
PERSONAL INFORMATION
For purposes of this Notice, “Personal Information” is information that identifies you as an individual or relates to an identifiable individual. The Services may collect Personal Information, including but not limited to:
- Name
- Postal address (including billing and shipping addresses)
- Telephone number
- Email address
- Date of birth
- Social Security number
- Driver’s license number
- Taxpayer identification number
- Government issued identification
- Passport number
- Bank account information
- Payment card data
- Payment plan information
- Transaction, billing, and payment history
- Account number, email address, username and password
- Personal characteristics such as photographic image, fingerprints, handwriting, or other unique biometric data
- Services usage information
By providing a telephone number to us, you agree that a representative of Air Professionals can contact you at the number you provide, potentially using automated technology (including texts/SMS messaging) or a pre-recorded message. Your consent is not an obligation to receive any of our products and/or services.
Collection of Personal Information
We and our service providers collect Personal Information through the Services, for example, when you:
- Create or register an account to access the Services
- Pay for services, apply for financing, or manage payments
- Request quotes, schedule appointments, or contact customer service
- Complete surveys, enter contests, or participate in promotions
Use of Personal Information
We and our service providers use Personal Information for the following purposes:
- Providing and improving our Services
- Responding to your inquiries and fulfilling your requests
- Communicating about your services, special promotions, and company news
- Sending administrative information such as changes to policies
- Facilitating social sharing and participation in contests
- Analyzing customer preferences to personalize services
- Protecting our property and legal rights
- Conducting business analytics, audits, and improving service quality
Disclosure of Personal Information
We disclose Personal Information to:
- Affiliates and subsidiaries
- Third-party service providers
- Marketing partners (with your consent)
- Law enforcement or as required by law
- Parties involved in business transactions or reorganizations
SECURITY
We seek to use reasonable measures to protect Personal Information within our organization. However, no data transmission or storage system can be guaranteed 100% secure.
CHOICES AND ACCESS
You may opt-out from:
- Receiving marketing-related emails or texts/SMS messages
- Sharing your Personal Information with affiliates, subsidiaries, or unaffiliated third parties for marketing
Contact Air Professionals to request:
- A summary of Personal Information retained by us
- Changes or deletion of your Personal Information
THIRD PARTY SERVICES
This Notice does not apply to third-party services linked to our Services. Air Professionals is not responsible for third-party practices.
THIRD PARTY ADVERTISING
We use third-party advertising companies to display ads based on your interests. To opt out, visit https://optout.aboutads.info/.
USE OF SERVICES BY MINORS
Our Services are not intended for individuals under 18 years of age.
JURISDICTION AND CROSS-BORDER TRANSFER
Personal Information may be transferred and stored outside your jurisdiction.
SENSITIVE INFORMATION
Unless specifically requested, do not disclose sensitive Personal Information to us.
THIRD PARTY PAYMENT SERVICE
Payments through third-party services are subject to their own privacy policies.
DISCLAIMER
Air Professionals makes no guarantees about the accuracy or completeness of information provided through our Services.
UPDATES TO THIS NOTICE
Any modifications to this Notice will be posted here and are effective when posted.
CONTACT US
For questions or comments regarding this Notice, please contact:
Air Professionals Heating & Air Conditioning
11 State Route 31
Flemington, NJ 08822
Phone: 908-284-2422
Email: info@airprofessionalsnj.com
Please avoid sending sensitive information via email as it may not be secure.
