Brrrr! Is your furnace on the fritz in this freezing cold New Jersey weather? Don’t scramble to get just anyone to repair it—or you may end up getting scammed by an untrustworthy repairman.
Use these five simple tips to find a quality heating contractor in your area.
OK, let’s be real: if you’re freezing, you’ll probably find one contractor you like and you’ll get him/her to repair the furnace for you. But if you’re concerned about getting ripped off, get estimated costs from at least three contractors.
In some instances, you get what you pay for, so going with the lowest of those three quotes isn’t necessarily the solution. Either way, you’ll prevent a sneaky contractor from severely overcharging you and can spot a deal that truly seems too good to be true.
You should also ask what that quote entails, if it includes follow up work, and if there will be any surprise charges on your final repair bill.
Before trying out a new restaurant, you probably check reviews online. The same concept works for finding a good furnace repair company.
There are plenty of websites that feature positive and negative reviews of local companies from homeowners like you. Check websites like:
If you already have three quotes and are deciding between a few companies for your furnace repair, you can always ask for references too. Good contractors should have happy previous customers. Great contractors should have customers for life.
See if a furnace contractor’s business meets the Better Business Bureau (BBB) standards of quality by looking at their BBB rating. The ratings are on a scale from A+ to F and encompasses a number of factors that would make them a good contracting business (including time in business, complain volume, unanswered complains, unresolved complaints, etc.).
You don’t want to hire a guy who watched a few videos online and thinks he knows how to repair a furnace. You need someone certified and licensed. A furnace repair technician should be North American Technician Excellence (NATE) certified to show that their knowledge of heating and cooling systems is up-to-date with industry standards. A contractor will either mention it on their website or you can just ask them to show you proof. North American Technician Excellence, Inc. is the leading certification program for technicians in the heating, ventilation, air conditioning, and refrigeration (HVAC/R) industry and is the only test supported by the entire industry. NATE exams reflect a consensus opinion of what technicians need to know to effectively service and install today’s sophisticated HVAC systems. Air Professionals technicians have passed NATE’s certification and are ready to handle any of your HVAC needs.
We mentioned this in our article about HVAC scams, but we want to reemphasize it here.
When talking to a potential contractor, ask if they will offer a written or digital contract that details:
This shows that a contractor is professional and prevents any funny business on their part.
Contact us to have a furnace repair technician out to your home to give you an estimated cost. We’ll gladly give you our solution for your problem before performing any work.
Air Professionals is a whole-home comfort company serving New Jersey homeowners. Contact us for more information on how we can help improve your home’s comfort. We provide full-service furnace solutions and repair throughout:
We also provide:
Call us today at 908-284-2422!